Direct On-Site Support

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Support when you need IT

These are dedicated I.T. Support people working on your I.T. issues.  Decisions are based on site needs, our customer priorities, and local office management.

Direct Help Desk
Built around locations needing dedicated on-site support and service.  Medium to large organizations with offices in major metropolitan areas are good candidates.  Support needs are consistent with office populations in excess of forty people.

Prices are negotiated on a per engagement basis.  Rates are based on current market and service value.   While OVTech does not seek to become the lowest cost provider, we do provide excellent service at low prices.  Block rates or discounts can be negotiated based on a long-term committed agreements.

Serving major markets nation wide.

Support Specifications :

Computer Assistance & Helpdesk
Network & Computer Configuration
Software Installation & Configuration
WAN Installation & Maintenance
System & Host Monitoring

Support Package Examples : 

Description Scale Hours
Bank Branch week 24
Home Office / Studio week 10
Large Branch Office month 80

 
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